What about returns?
I want people to be happy with their items. If you wish to return something, contact me immediately. Items needs to be returned within 14 days from the date of purchase. Of course item needs to be insured and returned safely in salable condition.
Refunds are offered less the initial shipping charge.
In the future, if my generous return policy is being abused, then a restocking fee may be required.
Do you offer framing?
We do know the sources for frames- both for quality and great style. Send an email if you wish to discuss having an unframed painting framed before it is shipped. This option will also affect the shipping charge (larger and heavier package).
Google Checkout vs. Paypal
These are used to process credit card transactions. You do not have to have a google or paypal account to use them, which is often misunderstood.
I prefer Google Checkout at this time, as it saves me a little in card processing fees.
Should I ask about my order and when it will be shipped?
Absolutely. I didn't get a notice for an order until 2 weeks after it was placed. So I'll be checking a little more frequently. But if 1-3 days goes by, and you haven't heard from me, drop me an email.
i don't want to miss a notice again. Thanks.
4/14/08- it's happened again. I seem to get paypal notices but not the ones made through google checkout (which is really the one I prefer). So if a few days go by, and you haven't heard from me, please drop me an email.